At Green Orchid Shop, we want to ensure that your bath and body products reach you in a timely and convenient manner. Please review our shipping rates and policy to better understand our shipping process and options.

Shipping Destinations
We currently provide shipping exclusively within the United States. Regrettably, international shipping is not available at this time.

Shipping Carriers
All orders are carefully handled and shipped by reliable carriers, including UPS, FedEx, or USPS.

Processing Time
Our standard processing time for orders is typically 3-5 business days from the date of purchase. However, we also offer expedited processing options for customers who need their orders processed in as quickly as 1-2 business days. Please contact our customer support team to inquire about rush processing before placing your order.

Shipping Cost
Shipping costs are determined based on the total weight of your order and the destination. You can view the shipping cost during the checkout process before finalizing your purchase. Please note that shipping costs are non-refundable.

Delivery Times
It's important to note that the delivery times specified above apply after the order processing is complete. The actual delivery time may vary depending on your location and the shipping carrier's service. Once your order has been shipped, you will receive a tracking number to monitor the progress of your shipment.

Order Tracking
You can easily track the status of your order using the provided tracking number. This information will be sent to you in your shipping confirmation email, or you can access it by logging into your account on our website.

Order Changes and Cancellations
If you need to make changes to your order or cancel it, please reach out to our customer support team promptly. Once an order has been processed and shipped, modifications or cancellations may not be possible.

Lost or Damaged Packages
In the rare instance of a lost or damaged package, please contact us immediately. We will work diligently with the shipping carrier to resolve the issue and ensure you receive your order or a replacement in a timely manner.

For any inquiries or assistance related to our shipping policy, please do not hesitate to contact our customer support team.  We are dedicated to providing excellent service and are ready to address any questions or concerns you may have. Thank you for choosing Green Orchid Shop.